Testimonials

“After our initial foray into a web-based client management software solution did not work to our expectations, we turned to HearWare for a better answer. HearWare provided a comprehensive solution to our client management issues. The software is compatible with our accounting package and provides a simple interface. Of primary importance however is the excellent training and support that we receive from Jacob and Jennifer. They have been great in making some basic changes to the package to meet our individual needs. When we had questions or issues, they were readily available to keep us up and running. We have never been in a “down” situation with HearWare.”

Superior Hearing Centre
Thunder Bay, ON

“I knew what I was looking for and just had to find it…

Having worked with data management systems in the medical field and hearing industry, I have seen systems fail clinics.

During our demo with Jacob, I quickly realized HearWare was perfect! Simple steps for ALL users, and provided the perfect balance for all needs…

  • Clinical – easy ordering process; medical charting, audiogram & document;manufacturer downloads are always always up-to-date.
  • Admin – scheduling & demographic information is easily entered & viewed; forms and invoicing quickly generated with direct billing function.
  • Management – accounting, marketing reports have been developed for users to pull and create any data with word & excel conversion.
  • Jacob collaborates with his users to develop HearWare, helping us stay current with our progressing industry.”

    Sharpe Hearing Clinic
    Tracy Sharpe, Clinic Operations
    Barrie, ON

    “When looking for a CRM, only HearWare came to my office and explained how they could grow my clinic. HearWare addresses every situation a hearing aid clinic may have, which makes me believe it’s the most robust system to date: from scheduling, tasks, operations and marketing. Furthermore, the customer service from Jennifer has been quick and attentive. Just as I have grown so has HearWare, with better service and being able to change with the times.”

    Hear For You
    David Highgate, HIS
    Toronto, ON

    “We decided to purchase HearWare in 2014.
    Our office was running on an old and incompetent system. Since implementing HearWare, all aspects of the business are now in one convenient location.  From database to accounting to marketing, it’s all here for us conveniently laid out and extremely efficient.  Not only is every single detail covered but the team at Abacus is always there to support us.

    Thank you Jennifer and Jacob for your genius ideas and incredible team work!”

    Plimmer Hearing Centres
    Amanda, Christine, Vincenzo and Carrie
    Toronto, ON

    “I first became acquainted with HearWare when I joined Audiocorp in 2008, which followed nearly three years working in another clinic when nothing was done electronically. It was an outstanding development to have a computer-based billing and scheduling system, and it quickly became apparent that HearWare could simplify the life of both clinicians and front office staff. I was also quite impressed with the amount of customization Jacob and Jennifer could provide to suit the product to individual companies, it really enables the clinic to implement the software in the optimal manner for their purposes. We continue to use HearWare and really appreciate the effort they put in to update and improve the product over time. They have assisted us in innumerable ways over the past 13 years and we look forward to continuing to work with Jennifer and Jacob in the coming years..”

    Audiocorp Ltd.
    Trevor Menchenton Au.D. Owner & Senior Clinician
    Fredricton, NB