Testimonials

“Over the years I have worked with several office management systems in hospital situations, small private clinics, ENT clinics, and a large multi-office system. We recently opened our own clinic and after investigating and trialing several office systems HearWare became an obvious choice.

The reasons we recommend HearWare:

1) Personalized friendly customer service and support. Jacob and Jennifer provide efficient, clear, concise, and personal service and are quick to return calls/answer questions/resolve any issues and concerns.

2) Easy to use! After Jacob’s personal in-clinic tutorial, we were very comfortable within 1-2 weeks using Hear ware for all aspects of office management. From audiology reports, patient scheduling, inventory tracking, accounting, and statistical data.

3) Customized to our clinic needs. Hear ware is constantly improving and moving with clinic needs, including changes from manufacturers, 3rd party, and government program changes. Hear ware is extremely flexible and can adapt to changing needs of your clinic. If I have an idea I can contact Jacob or Jennifer who will listen and provide expert feedback and knowledge to our changing clinic.

HearWare is flexible, dynamic, personalized, and user friendly all at the same time!

Well done!”

Lincoln Hearing Clinic
Jerry & Lorraine Laufman
Beamsville, ON

“HearWare has been a great addition to our busy clinic. Our staff uses the software to manage patient records and to keep track of all our accounting with ease.The staff of Abacus are a pleasure to deal with. Any updates we request are completed quickly with no down-time whatsoever to our business. We would recommend HearWare to anyone wishing to simplify their business.”

Audiology & Hearing Aid Clinic., Joseph Health Care
Linda Hollingham, MA, Reg. CASLPO, AUD(C), CCC-A, Clinical Leader/Manager,
Hamilton, ON

“Jacob and Jennifer at Abacus Data Solutions are great, wonderful people!!! The HearWare software is very user friendly and Jacob has always been willing to customize it to individual needs.  I am thankful for the software and what it does for us…I feel much more in control of what is going on having a system that tracks so much.

In addition, having such excellent customer support means a lot to us!”

Peace Country Hearing Care
Vicki Fedoski, HIS/Owner/Operator
Peace Country, AB

“Our clinic has been using HearWare for the last two years and I can honestly say that this software has greatly helped us generate more business. We are definitely more profitable since implementing HearWare as our office management solution. Our staff has saved a lot of time using HearWare to manage our clinic’s day to day administrative tasks; this software makes the job a whole lot easier.

HearWare helped handle headaches our hearing clinic desperately needed help with. The support we receive for HearWare is top notch; Jacob is more than accommodating and he is always receptive in implementing software customization for our clinic’s specialized needs. I highly recommend HearWare; it’s an office investment that offers immediate and ongoing rewards.”

Niagara Hearing & Speech Clinic
Scott Jackson, Hearing Instrument Specialist
St. Catharines, ON

“Abacus Data Solutions has been understanding of our needs and patient with us. I think you’ve really succeeded at explaining the product to me. The software is very straightforward.”

Carolyn Green Hearing Aid Service
Carolyn Green, Owner
St. Catharines, ON